Security & Fraud Education
Protect Your Information
Every year, scammers steal billions of dollars from unsuspecting customers. From detecting scams to secure banking practices, explore Peoples Bank’s fraud prevention resources to stay a step ahead.
Peoples Bank will never call, text, or email you to request your security codes, online banking credentials, debit/credit card numbers, or to complete transactions. We will also never ask to be added as a user on your account or request remote access to your personal or business computer.
If you’re ever unsure, contact your local branch or our Customer Care Center at 800.374.6123.
Steps to Take if You Are a Victim of Fraud
Alert
Call Peoples Bank at 800.374.6123 and any other financial institutions or creditors you have an account with immediately.
Contact the credit bureaus to place a fraud alert and security freeze on your credit report.
equifax.com | 800.525.6285
experian.com | 888.397.3742
transunion.com | 800.680.7289
Review
Review your deposit account history, as well as your credit report (AnnualCreditReport.com) and dispute any unauthorized charges.
Close any accounts you didn’t open. If you’re facing significant savings/retirement losses or debt, consider consulting a financial advisor. Also, check your insurance policies to see if you have coverage for fraud-related losses.
Report
Report the incident to the Federal Trade Commission and choose to receive an Identity Theft Affidavit. Cybercrime victims may also file with the Internet Crime Complaint Center.
File a report with your local law enforcement, providing your FTC Affidavit. Keep detailed documentation of your communication with credit bureaus, financial institutions, etc.
Customer Care Assistance
Phone: 800.374.6123
(Business Support: Option 6)
Monday – Friday: 8 a.m. – 7 p.m. EST
Saturday: 8 a.m. – 5 p.m. EST.
If you believe you are a victim of debit card fraud and placing
the call outside of business hours, use option 3, then option 1.
Types of Fraud
Learn about the different types of fraud, scams and cyber crimes and how to detect and avoid
fraudulent activity.
Account Security
Take advantage of built-in security tools like card controls and alerts to protect your Peoples Bank accounts.
Protect Your Tech
Explore the best practices to help keep your online information secure when using all of your electronic devices.
Fraud Prevention for Businesses
Leverage fraud prevention tools and manage potential cyberattacks with
Positive Pay, ACH monitoring, Cyber Liability insurance and more.
Peoples Bank Fraud Resource Articles
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Fraud on the Rise: What the FBI’s Latest Report Means for You
Fraud isn’t a buzzword or something that happens to “other people.” According to the FBI’s Internet Crime Complaint Center 2024 report, it received over 859,000 complaints and nearly 30% of those involved a financial loss. In addition, people aged 60 and older filed the most complaints and suffered the highest total losses. Common tactics used…
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3 Common Homeowner Scams and How to Spot Them
Whether you are purchasing your first home or putting your current house on the market, homeownership is an exciting milestone. However, there are scammers searching for unsuspecting borrowers and sellers to steal their personal information. Here are three common scams homeowners could encounter. Foreclosure and Refinancing Assistance Scammers can portray themselves as mortgage relief providers,…
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Combatting Check Fraud
Since the circulation of paper checks, fraudsters have sought ways to steal information and funds from consumers and businesses, and instances of check fraud have increased in recent years. According to the Financial Crimes Enforcement Network, there were over 680,000 reports of check fraud in the United States in 2022. What is Check Fraud? Check…
