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Zelle®

A Fast and Easy Way to Send Money

Peoples Bank is a partner with Zelle

You can easily send money directly from your Peoples Bank account to friends and family1

Zelle® is fast.

Send money fast, typically within minutes, from one bank account to another2.

Zelle® is safe.

Send or receive money from people you trust using an email address or U.S mobile phone number.

Zelle® is easy.

Have all of the convenience inside of the Peoples Bank mobile app.

Zelle on Mobile

How to Send Money with Zelle® in the Peoples Mobile App

1. Log in securely with Touch ID/Face ID/Passcode (Apple) or Fingerprint ID/Face Recognition/Passcode (Android).

2. Select "Menu"

3. Click "Send Money with Zelle®"

4. Enroll with your U.S. mobile number and email address to get started.

Send.

Select someone from your mobile device's contacts (or add a trusted recipient's email address or U.S. mobile phone number), add the amount you'd like to send and an optional memo, review, then hit "Send."

Request.

Send your friend a request and a way to pay you back directly with Zelle®. Just enter their U.S. mobile phone number or email address, the amount they owe you, and hit send (if your friend isn't enrolled yet, you can only send a request using their email address). When your friend responds, the money will appear in your Peoples Bank account.

Split.

Zelle® makes it easy to split the bill with a built-in calculator. Just tap the "Split" button, select the people in your group, and enter the total bill amount. Zelle® sends a request to everyone for their share (if your friend isn't enrolled yet, you can only send a request using their email address).

Frequently Asked Questions about Zelle®

Refer to our Zelle®Handbook for questions related to this tool.

Avoiding Digital Payment Scams

Scammers try to pose as people or businesses you know and may even appear to be your bank, a utility, a phone provider, or family and friends. Stay vigilant with these tips for playing it safe with Zelle®.

Only send money to those you trust: Use Zelle® only with friends, family, and others you trust. Why? Because you can’t cancel a payment after sending if the recipient is enrolled with Zelle®. And if you send money to someone you don’t know or do not get what you expected, you may not get your money back.

Treat Zelle® like cash: While Zelle® and cash are different, both provide fast access to the money you send. Zelle® directly sends money into the enrolled recipient’s bank account within minutes. And again, once you authorize a payment, you can’t cancel it if the recipient is enrolled with Zelle®.

Beware of payment scams: If an offer sounds too good to be true, it probably is. For example, a stranger selling online concert tickets at a steep discount and insisting you pay with Zelle® may be a scam. Neither Peoples Bank nor Zelle® offers a protection program for authorized payments, so play it safe. Only send money to people you personally know and trust.

Confirm your recipient's contact information: Make sure you have the correct U.S. mobile phone number or email address for the person you want to send money to. When in doubt, contact your friend to double-check. If you authorize a payment to the wrong person, you may not get your money back.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Zelle® requires users to be 18 years of age to enroll and use.

1Must have a bank account in the U.S. to use Zelle®.

2Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle®.

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