Business Online Banking
As a reminder, Peoples Bank will never call, text, or email you to request your security codes, online banking credentials, debit/credit card numbers, or to complete transactions. We will also never ask to be added as a user on your account or request remote access to your personal or business computer.
If you’re ever unsure, contact your local branch or the Customer Care Center at 800.374.6123.
Bank in the Office or on the Go with Business Online Banking
Whether you’re reviewing account activity, paying vendors, processing payroll, monitoring cash flow, or protecting your business from fraud, Business Online Banking gives you secure access to the tools you need, 24/7.
Have both personal and business accounts? You can access all of your accounts in online banking and the mobile app using separate logins.
Online Banking to Manage Your Business
Business Online Banking offers day-to-day banking tools with access to powerful Treasury Management services, helping you save time and simplify operations.
Account Management
• User Access: Assign appropriate account permissions for employees based on their responsibilities.
• Account Dashboard: View balances, transaction history, pending activity, account details, and important notices from a central dashboard.
• Account Alerts: Stay informed with customizable email and text alerts for balances, transactions, deposits, withdrawals, security activity, and more.
• eStatements & Documents: Access statements, account analysis reports, and loan documents electronically.
Deposits & Transfers
• Account Transfers: Quickly transfer funds between eligible Peoples Bank accounts or linked external accounts.
• Mobile Deposit: Deposit eligible checks directly in the Peoples Bank mobile app using your smartphone or tablet.
• Remote Deposit Capture (RDC): Reduce trips to the bank by depositing checks directly from your office using approved remote deposit technology.
Payments & Cash Management
• Online Bill Pay: Pay vendors and recurring expenses online with one-time or scheduled payments.
• ACH Payments & Collections: Send electronic payments, originate payroll transactions, collect customer payments, and automate recurring business transfers through ACH services. Click here to learn more.
• Wire Transfers: Initiate domestic and international wire transfers. Click here to learn more.
• Payroll Processing: Streamline payroll administration through integrated treasury management solutions. Click here to learn more.
Fraud Prevention & Security
• Security Alerts: Receive immediate notifications about important account activity and login events.
• Positive Pay: Use this add-on service to help protect your business from check and ACH fraud by reviewing transaction exceptions before they are processed. Click here to learn more.
• Secure Messaging: Communicate securely with Peoples Bank regarding your accounts and banking needs.
• Multi-Factor Authentication: Additional layers of security help protect authorized users and business accounts from unauthorized access.
Other Business Tools
• Treasury Management Services: Access advanced tools that help automate payments, improve cash flow management, reduce operational risk, and enhance fraud prevention efforts. Click here to learn more.
• Credit Card Access: Manage your Peoples Bank business credit card through online banking with a convenient Single Sign-On experience.
• Branch & ATM Locator: Locate nearby Peoples Bank branches and ATMs wherever business takes you.
Protect Your Business From Fraud
Business email compromise, check fraud, account takeover attempts, and payment scams continue to impact businesses of all sizes.
Business Online Banking provides security features like account alerts and Positive Pay, while our Security Center offers resources to help you recognize scams and protect your accounts.
Additional Online Banking Tools & Features
Your online banking account includes helpful tools designed to simplify money management and give you more control.
Go Paperless!
View your monthly statements securely within online banking and the mobile app. Going paperless reduces clutter, improves security, and gives fast access to your account history.
Online Banking Tutorials
Learn how to get the most from Business Online Banking, Mobile Deposit, Positive Pay, and other available features through our library of video tutorials.
Treasury Management Solutions
Looking for advanced business banking tools? Explore Treasury Management services, including ACH Origination, Wire Transfers, Positive Pay, and more.
Here When You Need Help — Online or In Person
New to online banking or need a little extra help getting started? Our local branches and Customer Care team are ready to help you enroll and set up your account.
The Customer Care Center is available Monday – Friday, from 8:00 a.m. – 7:00 p.m. EST and Saturday, from 8:00 a.m. – 5:00 p.m. EST.
Frequently Asked Questions
How do I enroll in online banking?
Click here to complete a short one-time enrollment process. If your business requires Treasury Management services, ACH capabilities, wire transfers, or additional users, additional setup may be required.
If you need assistance, please contact your local branch or call your dedicated Business Support team.
Business Support
800.374.6123, option 6
Monday – Friday, 8:00 a.m. – 7:00 p.m. EST
Saturday, 8:00 a.m. – 5:00 p.m. EST
Customer Care
800.374.6123
Monday – Friday, 8:00 a.m. – 7:00 p.m. EST
Saturday, 8:00 a.m. – 5:00 p.m. EST
What do I do if I forget my username, password or security question answers?
Select “Forgot your password?” on the login screen of online or mobile banking if you have forgotten your Peoples Bank password.
Select “Unlock/Forgot Username” on the login screen of online or mobile banking if you have forgotten your username.
If you continue to experience technical difficulties, please contact your local branch, Business Support, or Customer Care.
Business Support
800.374.6123, option 6
Monday – Friday, 8:00 a.m. – 7:00 p.m. EST
Saturday, 8:00 a.m. – 5:00 p.m. EST
Customer Care
800.374.6123
Monday – Friday, 8:00 a.m. – 7:00 p.m. EST
Saturday, 8:00 a.m. – 5:00 p.m. EST
What do I do if I am locked out of my online/mobile banking account?
To unlock your account, click the “Unlock/Forgot Username” link on the login screen of online or mobile banking and follow the corresponding prompts.
If you continue to experience technical difficulties, please contact your local branch, Business Support, or Customer Care.
Business Support
800.374.6123, option 6
Monday – Friday, 8:00 a.m. – 7:00 p.m. EST
Saturday, 8:00 a.m. – 5:00 p.m. EST
Customer Care
800.374.6123
Monday – Friday, 8:00 a.m. – 7:00 p.m. EST
Saturday, 8:00 a.m. – 5:00 p.m. EST
Why do I have to enter a security code when logging into the mobile app?
In some situations, our mobile banking app will ask for a security code for an added layer of fraud prevention. This could be because you are logging in for the first few times, on a new WiFi network, or into your account in the middle of the night.
You can update your phone number to receive security codes by logging into online banking. Select “Settings,” then “Secure Delivery.” You may also contact our Business Support or Customer Care teams for assistance.
Business Support
800.374.6123, option 6
Monday – Friday, 8 a.m. – 7 p.m. EST
Saturday, 8 a.m. – 5 p.m. EST
Customer Care
800.374.6123
Monday -Friday, 8 a.m. – 7 p.m. EST
Saturday, 8 a.m. – 5 p.m. EST
How do I update my phone number to receive a Security Code?
If you have an out-of-date phone number associated with your account, you must contact your local branch to alert an associate of a phone number update.
You may also contact:
Business Support
800.374.6123, option 6
Monday – Friday, 8:00 a.m. – 7:00 p.m. EST
Saturday, 8:00 a.m. – 5:00 p.m. EST
Customer Care
800.374.6123
Monday – Friday, 8:00 a.m. – 7:00 p.m. EST
Saturday, 8:00 a.m. – 5:00 p.m. EST
How can I view/edit my contact information?
Customers must contact their local branch to alert an associate of a name, address, phone number, or other contact update.
You may also contact:
Business Support
800.374.6123, option 6
Monday – Friday, 8:00 a.m. – 7:00 p.m. EST
Saturday, 8:00 a.m. – 5:00 p.m. EST
Customer Care
800.374.6123
Monday – Friday, 8:00 a.m. – 7:00 p.m. EST
Saturday, 8:00 a.m. – 5:00 p.m. EST
How do I enroll in eStatements?
1. Log in to online banking or the mobile app.
2. Select “Go Paperless.”
3. Verify you are able to view PDFs by following our two-step verification process.
5. Select “Electronic Statements” as your delivery preference.
Repeat this process for all of your eligible accounts.
How do I access eStatements?
First, you must enroll in eStatements. To view eStatements on online and mobile banking, select “View Statements” under the menu.
How current is my account information?
Most account information is updated in real time as transactions are processed throughout the day. Both online and mobile banking will show all transaction history from 2022 (and will continue to build without limit).
How can I set up account alerts?
1. Log in to online banking or the mobile app.
2. Select “Settings.”
3. Select “Alerts.”
4. Toggle which Security Alerts you would like to be notified about. You may also select “New Alert” to create an Account, History or Online Transaction Alert, or an Account Reminder.
Some common types of account alerts include:
- Balances that fall below a dollar amount you choose
- Deposits or withdrawals that exceed a specified dollar amount
- Overdrafts and overdraft protection transfers
- Availability of new statements and other online documents
How do I set up Card Controls?
*We’re updating Card Controls within online and mobile banking, and the changes take effect on October 20, 2026. To continue using this service, you must re-enroll on or after October 20, 2026. Once you re-enroll, please customize your alerts. Otherwise, default notifications will be enabled when enrollment is complete.
With Card Controls, you can:
- Turn your Peoples Bank debit card on/off.
- Manage card settings and get real-time alerts by text or email for: Spending limits, Locations, Transaction types, and Merchant types.
- Set travel notifications.
- Reorder a PIN to be received by mail.
How do I access Bill Pay?
1. Log into Peoples Bank’s online banking platform or mobile app.
2. Select “Pay a Bill.”
3. Select “Options.”
4. Select “Visit Bill Pay Site.”
5. You can add people or businesses to set up bill payments, view account activity, see spending reports, and more.
How can I complete external transfers?
1. Log into your People Bank online banking account or the mobile app.
2. Select “Transfer Money.”
Play a how-to video on transferring funds to your Peoples Bank accounts.
Play a how-to video on linking an external account and making external transfers.
What happens to account statements if an account holder passes away?
We understand this can be a difficult time, and we’re here to help make managing an account as smooth as possible. If the sole owner of an account passes away and the account was enrolled in eStatements, the final statement will automatically switch back to paper and be mailed to the address we have on file.
For joint accounts, the surviving owner will need to be enrolled in online banking to continue accessing eStatements. Peoples Bank can assist the surviving owner in enrolling in online banking or switching the statements back to paper upon request. We encourage each account holder to have a separate online banking profile, rather than sharing one household login to ensure each person has individual access to account information.
If you have any questions or need help updating statement preferences, please contact:
Business Support
800.374.6123, option 6
Monday – Friday, 8 a.m. – 7 p.m. EST
Saturday, 8 a.m. – 5 p.m. EST
Customer Care
800.374.6123
Monday – Friday, 8:00 a.m. – 7:00 p.m. EST
Saturday, 8:00 a.m. – 5:00 p.m. EST
Can I use a VPN when using online banking?
In order to protect clients and enhance security, some online banking services are blocked when using a VPN. If you have issues accessing certain services, please try turning off your VPN, clearing your cache and cookies, and try again.
What can I do to protect myself against fraud?
The most important thing you can do is keep your online and mobile banking login credentials confidential. Be sure to log out of your account when you are finished using online services.
Never share your login credentials or send money to those you do not know or trust. Be very cautious with unsolicited emails, phone calls, and texts.
Peoples Bank will never call, text, or email you to request your security codes, online banking credentials, debit/credit card numbers, or to complete transactions. We will also never ask to be added as a user on your account or request remote access to your personal or business computer.
If you’re ever unsure, contact your local branch or our Customer Care Center at 800.374.6123.
You may also visit the Fraud Prevention Center to learn about best security practices to keep your personal and financial information protected.
What is the difference between online and mobile banking?
Both online and mobile banking allow you to conduct a wide range of financial transactions without having to visit a branch or ATM. The major difference is how you use them.
Online Banking is accessed through a web browser on a desktop, laptop, or mobile device with an internet connection.
- Google Chrome (current and previous two versions) is our recommended browser for Windows and Mac OS X devices.
- Mozilla Firefox (current and previous two versions) is supported on Windows and Mac OS X devices.
- Microsoft Edge (current and previous two versions) is supported only by Windows devices.
- Safari (current and previous two versions) is supported only by Mac OS X devices.
- Microsoft Internet Explorer is not supported on Windows or Mac OS X devices.
In order to protect clients and enhance security, some online banking services are blocked when using a VPN. If you have issues accessing certain services, please try turning off your VPN, clearing your cache and cookies and try again.
Mobile Banking is accessed through the Peoples Bank mobile app and includes Mobile Deposit for eligible users. The app can only be accessed through a smartphone or tablet that is internet-enabled.
How can I access my Peoples Bank credit card with online banking?
- Log in to your Peoples Bank online banking account or the mobile app.
- From the menu, select “Credit Card – Login.”
- Sign in to your credit card account. If you have not registered your credit card, click “Sign Up.”
- The next time you select “Credit Card – Login” within online or mobile banking, you will automatically be able to view and manage your Peoples Bank credit card account.
