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Premier and Citizens

Updated on September 3, 2021

Peoples Bank is very excited to have Premier Bank and Citizens Deposit Bank officially join Peoples Bank, scheduled for September 17, 2021, subject to customary closing conditions set forth in the merger agreement.

General Information

  • Your Premier Bank/Citizens Deposit Bank accounts will be converted to Peoples Bank accounts following the close of business on Friday, September 17, 2021.
  • All Premier Bank/Citizens Deposit Bank locations will be closed on Saturday, September, 18.
  • Our Customer Care center (800.374.6123) will be open from 8am to 5pm on Saturday, September 18.
  • All Premier Bank/Citizens Deposit Bank locations will reopen with normal business hours on Monday, September 20, as Peoples Bank locations.
  • Debit cards and ATMs will continue to work as normal.
  • Online Banking and Mobile Banking services will be unavailable from 5pm on Friday, September 17 until 8am on Monday, September 20.

Your checklist for successful account conversion:

Now through Friday, September 17, 2021

  • Ensure that your most recent mailing address, phone number, and email address is on file
  • Prior to September 17, 2021, print or save any Premier Bank/Citizens Deposit Bank Online eStatements as they will not be accessible after 5pm on September 17, 2021.
  • Business Online Banking Customers should avoid scheduling any online payments or transfers to be made after September 17, 2021. They will not be processed. (This does not include Bill Pay payments as they will continue to process.)
  • Business Online Banking customers should be on the lookout for online login information to be provided by mid-September.

On Friday September 17, 2021:

  • Plan Ahead: As of 5pm, your Premier Bank/Citizens Deposit Bank Online and mobile banking will no longer be available.

On or after 8am, Monday, September 20, 2021:

  • Log in to Online Banking with your existing username and password (or new login information if provided)
  • Enroll for E-Statements by visiting peoplesbancorp.com or via Online Banking.
  • Branches will be open for normal business hours.
  • Our Customer Care center (800.374.6123) will be open from 8am to 7pm.
Other Helpful Links:

Premier Bank Welcome Letter

Premier Bank Welcome Guide

Citizens Deposit Bank Welcome Letter

Citizens Deposit Bank Welcome Guide

We will continue to update this page to share additional details on what to expect as we get closer to September 20, 2021. We appreciate the opportunity to earn your business. 

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