Online Banking FAQs
Business Online Banking FAQs
Please look through our list of frequently asked questions below. If you are still unable to find an answer to your question, we would be glad to help you at 1.800.374.6123, from Monday - Friday, 8:00 a.m. - 7:00 p.m., ET and Saturday, 8:00 a.m. - 5:00 p.m., EST.
How much transaction history is available in Online Banking?
- Online Banking will show all transaction history from 2022 (and will continue to build without limit).
- Mobile Banking will show all transaction history from 2022 (and will continue to build without limit).
How can I set alerts?
You can create new alerts under "Settings" > "Alerts."
What internet browsers can I use for Online Banking?
Online Banking Web Browser Requirements
Google Chrome (current and previous two versions) is our recommended Browser for both Windows and Mac OS X devices.
Mozilla Firefox (current and previous two versions) is supported on both Windows and Mac OS X devices.
Microsoft Edge (current and previous two versions) is supported only by Windows devices.
Safari (current and previous two versions) is supported only by Mac OS X devices.
Microsoft Internet Explorer is not supported on either Windows or Mac OS X devices.
Can I use a VPN when using Online Banking?
In order to protect clients and enhance security, some Online Banking services are blocked when using a VPN. If you are having issues accessing certain services, please try turning off your VPN, clearing your cache and cookies, and try again.
Where can I find the Peoples Bank Mobile App?
How do I complete external transfers?
You can complete transfers to/from your accounts to/from external sources. This can be done under the Transfer Money menu.
