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Business Online Banking Frequently Asked Questions

Need help with the following? Please call or visit your local branch.

  • Finding your online banking Login ID (User ID / Username)
  • Resetting your password
  • Obtaining your Secure Access Code for authentication

Business Online Banking Frequently Asked Questions

General Information

How do I enroll in Online Banking?

Click here to enroll your personal account in Online Banking. If you are a business user wishing to enroll in Online Banking, click here.

How much transaction history is available in Online Banking?

  • Online Banking will show all transaction history from 2022 (and will continue to build without limit). 
  • Mobile Banking will show all transaction history from 2022 (and will continue to build without limit).

How can I set alerts?

You can create new alerts under Settings > Alerts.

What internet browsers can I use for Online Banking?

Online Banking Web Browser Requirements

Google Chrome (current and previous two versions) is our recommended Browser for both Windows and Mac OS X devices.

Mozilla Firefox (current and previous two versions) is supported on both Windows and Mac OS X devices.

Microsoft Edge (current and previous two versions) is supported only by Windows devices.

Safari (current and previous two versions) is supported only by Mac OS X devices.

Microsoft Internet Explorer is not supported on either Windows or Mac OS X devices.

Can I use a VPN when using Online Banking?

In order to protect clients and enhance security, some Online Banking services are blocked when using a VPN. If you are having issues accessing certain services, please try turning off your VPN, clearing your cache and cookies, and try again.

Business Mobile Banking

Where can I find the Peoples Bank Mobile App?

Find the Apple Peoples Bank Mobile app here!

Find the Android Peoples Bank Mobile app here!

Bill Pay and Transfers

How do I complete external transfers?

You can complete transfers to/from your accounts to/from external sources. This can be done under the Transfer Money menu.

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